Returns & Exchanges
We want you to feel as confident in your TentBox apparel as you do in the wild. If your gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Place your items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.