Frequently Asked Questions
Everything you need to know about your TentBox wardrobe.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.
How do I process a return or exchange?
We offer a 30-day hassle-free return policy. Simply visit our returns portal with your order number to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between slim and oversized styles.
Are your materials sustainably sourced?
Yes, TentBox is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable bamboo fibers.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my TentBox garments?
To maintain the quality of your items, we recommend washing in cold water and hanging to dry. Specific care instructions are located on the inner tag of every piece.